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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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daniel GARCIA

December 5, 2025

5  out of  5
rating by daniel GARCIA
"Jackie and her team were exceptional at understating my family needs for Home and Auto policies. They were able to execute with competitive pricing and outstanding service within the same day that I reached out. Glad to be with State Farm."
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Robert Valentine

December 5, 2025

5  out of  5
rating by Robert Valentine
"My family has been doing business with State Farm for many years now. Auto and Home Insurance. Jackie and the crew are always very helpful and professional. I would definitely be them to anyone needing insurance,"
We responded:
"Thank you so much for your kind words and continued trust in State Farm! We're thrilled to hear that my team and I have provided you with helpful and professional service over the years. Your recommendation means a lot to us. If you ever need anything, we're always here to help!"
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Yolenss Pierre

December 1, 2025

5  out of  5
rating by Yolenss Pierre
"Both Renee and Jackie were very helpful in assisting me with details concerning my car insurance. The team is very professional and goes above and beyond to attend to their clients needs. So grateful!!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Renee and I were able to assist you effectively. Our team is committed to providing professional and attentive service, and it’s wonderful to know that it made a positive difference for you. We truly appreciate your gratitude and look forward to supporting you with any future insurance needs."
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Usha Narasimhan

November 29, 2025

5  out of  5
rating by Usha Narasimhan
"Outstanding service. Truly the best. Jackie is great. Very professional. I saved a lot with your company. Happy holidays. Thanks 🙏🏼"
We responded:
"Thank you so much for your kind words! I’m so happy to hear that I could help you save and provide the service you deserve. It’s always a pleasure working with you. Wishing you a wonderful holiday season and please don’t hesitate to reach out if you need anything in the future!"
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Alain Charles

November 28, 2025

5  out of  5
rating by Alain Charles
"Everyone is very helpful with my policy whenever I need more assistance on policy updates and following up with me regularly to make sure I am getting the best service."
We responded:
"Thank you for the review! We appreciate your business!!"
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jaelyn Batista

November 24, 2025

5  out of  5
rating by jaelyn Batista
"The best service. It was great to find such helping professionals."
We responded:
"Thank you so much for your continued support and kind words! We're honored to assist you again and thrilled that you find our team helpful and professional. Looking forward to serving you in the future!"
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Lori Garcia

November 18, 2025

5  out of  5
rating by Lori Garcia
"Renee was extremely helpful!"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear Renee is taking great care of you. She’s a wonderful part of our team, and we appreciate you sharing your experience with us!"
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Emilia V Narvaez

November 17, 2025

5  out of  5
rating by Emilia V Narvaez
"Their service is exceptional! Been with state farm for over 3 yrs.Wonderful customer service."
We responded:
"Thank you for your continued trust and loyalty over the past three years! We’re delighted to hear that you’ve had a wonderful experience with our customer service. Your satisfaction means a lot to us, and we look forward to supporting you for many more years to come!"
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Tatiana Spanish Tutor Ochoa

November 15, 2025

5  out of  5
rating by Tatiana Spanish Tutor Ochoa
"I received the best customer service when contacted State Farm to meet our needs. The car insurance agent Renee was very patient and provided a good customer service. I highly recommend State Farm car insurance since they have very good quotes and customer service!"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Renee provided you with excellent service and helped meet your needs. We’re committed to delivering great quotes and outstanding customer care. We truly appreciate your trust and look forward to serving you again!"
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mgroovi

November 12, 2025

5  out of  5
rating by mgroovi
"Rachel was very helpful in updating me with the status of my policy , and took the time to explain even though I was changing insurance"
We responded:
"Thank you so much, Michael! We're glad to hear that Rachel was helpful and took the time to explain everything during your insurance transition. We truly appreciate your kind words and hope to have the opportunity to earn your business back in the future. Wishing you all the best with your new policy!"
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Tom Driscoll

November 11, 2025

5  out of  5
rating by Tom Driscoll
"Always helpful very friendly staff"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our staff has been helpful and friendly. We appreciate your support!"
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Martin Cappa

November 10, 2025

5  out of  5
rating by Martin Cappa
"Have been a State Farm client with this Jackie Zupo office for a few years. Service and pricing has always been excellent. And when agents answer your call they are always courteous, also knowledgeable ....."
We responded:
"Thank you so much for your kind words and continued trust in my office! I'm delighted to hear that our service, pricing, and team have consistently met your expectations. Providing courteous and knowledgeable support is our top priority, and your feedback means a lot to us. Please don't hesitate to reach out if you ever need anything—we're here to help!"
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Dawn Rago

November 10, 2025

5  out of  5
rating by Dawn Rago
"I just LOVE RACHEL! She is an amazing person. She walked me through everything I needed to do, to get my home insured. I'm happy to say, my home is now insured and I'm very happy! Go Rachel! 😘"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Rachel provided such excellent support and made the process smooth for you. I'll be sure to pass along your kind words to her. If you ever need anything else, we're here to help. 😊🏡"
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Queeni Beyla

November 7, 2025

5  out of  5
rating by Queeni Beyla
"Always a Pleasant Experience with Jackie Zupo- State Farm Insurance Agency. They make paying my bill effortless. I'm always pleased with the staff!"
We responded:
"Thank you for your kind words! We're thrilled to hear that the team and I consistently make your experience pleasant and billing effortless. We truly appreciate your continued support! "
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Jason Elliott

October 30, 2025

5  out of  5
rating by Jason Elliott
"Renee was very professional and assisted me with lowering my auto insurance."
We responded:
"Thank you so much for your kind words! We're glad to hear that Renee was able to assist you professionally and help lower your auto insurance. We appreciate your trust and look forward to serving you again in the future!"
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Michael Guthridge

September 16, 2025

5  out of  5
rating by Michael Guthridge
"this was the best experience i had switching over to State Farm. the representative was helpful with all my questions and concerns. The new rate she quoted me made my day and looking forward to including my homeowner's insurance to further reduce my premiums."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that your experience switching to State Farm was smooth and that our representative was able to assist you with all your questions. We're excited to help you with your homeowners insurance as well and work towards reducing your premiums even further. Welcome to the State Farm family!"
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Alberto lodico

August 23, 2025

5  out of  5
rating by Alberto lodico
"Rachel was incredible! She really took the time with my concerns and now my insurance is cheaper per month. Best State Farm agency."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Rachel was able to address your concerns and help lower your insurance costs. We truly appreciate your trust and are proud to be your State Farm agency. If you ever need anything else, don’t hesitate to reach out!"
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Anthony Cetta

July 21, 2025

5  out of  5
rating by Anthony Cetta
"I just dealt with Keyana at Jackie Zupo State Farm Agency. From answering my call through the process of insuring a new car, Keyana was prompt, courteous, and efficient. She made the insurance aspect of buying a new car simple — not an easy task in our complex world. If you need insurance call Keyana or Rachel or Jackie — or any of the staff. You will not be disappointed!"
We responded:
"Thank you for your wonderful feedback! We're so glad Keyana could provide you with prompt and efficient service throughout your new car insurance process. Our team, including Rachel and myself, are dedicated to making insurance simple and stress-free for our clients. We look forward to assisting you anytime you need us!"
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blessen george

June 9, 2025

1  out of  5
rating by blessen george
"Worst customer service. Do not give proper answers and sudden spike in premium without any reasons. No compromise or consideration to customers. Spend long time in phone to cancel my policy. Even If I had the new coverage details, they are so reluctant and do not give respect to customers time"
We responded:
"Blessen, Thank you for taking the time to provide your feedback. We appreciate your input regarding the recent rate changes, which are part of a company-wide policy and not determined at our local office level. As of June 8th, you no longer have car insurance with us per your request. We strive to offer clear communication and support to all our customers, and we’re committed to ensuring that our team remains polite and accommodating in all interactions. If you have any further questions or concerns, please feel free to reach out to us directly at 516-502-0795. We value your business and wish you all the best in your future endeavors. Thank you for your understanding."
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Edward A Lennstrom

May 31, 2025

5  out of  5
rating by Edward A Lennstrom
"On May 30, 2025,late in the afternoon, we called the State Farm In.Co. office of the Jackie Zupo Agency. My son and myself talked to Arely Robelledo, the sales and service rep. Our purpose for the call was to add on to our policy an additional vehicle. Arely made our call both enjoyable and informative taking us through the process of adding the 18 year old vehicle to the policy, which already had four vehicles on it. She answered all questions and inquiries both directly and professionally, making the call and our conversation with her extremely satisfying. All emails with the information and documents that had to be signed were sent and received within minutes after we concluded our phone call. Today I signed and sent back by email the signed documents requested by Arely. We want to thank her for handling this matter with extreme professionalism and courtesy. Thanks again; keep up the good work! With regards, Edward A. Lennstrom and Christopher A. Lennstrom May 31, 2025."
We responded:
"Ed - Thank you so much for taking the time to share your experience with Arely and our agency. We are thrilled to hear that your interaction was both enjoyable and informative as you added an additional vehicle to your policy. Arely is indeed a valued member of our team, and we’re glad to know that she was able to assist you with professionalism and courtesy. We strive to provide timely and efficient service, and it’s wonderful to hear that your documents were handled seamlessly. Thank you for your kind words and for choosing the Jackie Zupo Agency. We appreciate your business and look forward to continuing to serve you in the future!"
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mel kass

May 29, 2025

5  out of  5
rating by mel kass
"Dealing with Rachel Rodriguez at State Farm She followed up and and took care of everything made my life Easy Cusps to Rachel"
We responded:
"Thank you for your wonderful review! We're so glad to hear Rachel was able to take care of everything and make your experience smooth and hassle-free. We truly value your feedback and look forward to assisting you again in the future!"
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Kollice Stokes

May 14, 2025

5  out of  5
rating by Kollice Stokes
"Amazing I love Renee"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you love Renee. She truly is amazing, and we’re lucky to have her on our team. If there’s anything else we can do for you, please let us know. We appreciate your support!"
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Terry Thompson

May 13, 2025

5  out of  5
rating by Terry Thompson
"Renee has been a sensational agent for me for a number of years. Since 2021 she has given me exceptional customer service and a thorough breakdown of my coverage and what else State Farm has to offer. A++ and highly recommended!"
We responded:
"Thank you for your wonderful review! We're delighted to hear about your positive experiences with Renee over the years. Her commitment to providing exceptional customer service and thorough explanations is truly commendable. We appreciate your recommendation and look forward to continuing to serve you with the best coverage options. If you need anything else, feel free to reach out!"
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Aliali Ali

April 23, 2025

5  out of  5
rating by Aliali Ali
"Rachel Rodriguez had recently helped me get insurance for a car (jeep grand cherokee) i was buying at a dealership last week and she helped me out so much. She saved me some money for one and also provided everything the dealership needed from her in order for me to get my new car on the road!!! She was a real help, she answered me when ever i needed her via email or phone. i will highly recommend her to all my friends and family for sure!!!!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Rachel was able to assist you with your car insurance and make the process smooth and enjoyable. Your recommendation means a lot to us, and we’re glad to know you’ll be sharing your positive experience with friends and family. If you need any further assistance in the future, don’t hesitate to reach out! Enjoy your new Jeep Grand Cherokee!"
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Remy Martin

April 19, 2025

5  out of  5
rating by Remy Martin
"I needed some information about insurance options and Keyana was extremely helpful. She answered every single question I had. Insurance can be very confusing and she explained everything in a way that I could understand."
We responded:
"Thank you for your kind words! We’re so glad to hear that Keyana was able to provide you with the information and support you needed. We understand that insurance can be complex, and it’s great to know that she made it easier for you to understand. If you have any more questions in the future, feel free to reach out. We’re here to help!"